Patients highlight listening and empathy – “the ability to understand the patient’s situation, perspective, and feelings and to communicate that understanding to the patient”1 – as two of the most important qualities they look for when choosing a physician. Despite this, studies of patient-physician communication show that physicians interrupt their patients, on average, within the [Read more]
Stop by and see us at the School of Medicine’s annual Health Happening on Tuesday, Feb.13 from 8 a.m. to 3 p.m. in the Eric P. Newman Education Center. We’re excited to discuss consumer health issues and resources with you! Below are links to a wealth of information for anyone interested in a variety of consumer health [Read more]
You’ve likely not thought much about it since high school English, but it’s time to talk about it again—using active voice. Active voice makes it clear who is doing what.
Nine out of 10 adults struggle to understand and use health information when it is unfamiliar, complex and contains jargon. Limited health literacy costs the health care system money and results in higher-than-necessary morbidity and mortality. Yet ensuring patient materials and consent forms use plain, easily understood language sometimes falls through the cracks for busy [Read more]
Patient portals are increasingly popular, but can patients understand the content? Check out this study that used the CDC's Clear Communication Index to measure the clarity of content on patient portals. If you're already sharing information on patient portals, ask how our Health Literacy & Plain Language Services can help you create easy-to-read materials to reach [Read more]
October is Health Literacy Month. To celebrate, we’re kicking off a new Becker Brief series, “Health Literacy & Communication Round-up.” Here we will highlight current research, upcoming training opportunities, and new resources on these two critical topics.
Join us for the next session in the Consent Workshop Series – Building A Better Consent For Children in Clinical Research